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How an e-commerce design agency helps their clients excel

November 24, 2021

Business Name

Open Agency

Business Sector

E-commerce and web solutions

Product

Volume Plan

Joined xneelo

2015

Open Agency pushes creative boundaries and equips their clients for success with forward-thinking web solutions.

The perfect partnership

In 2014, Open Agency founder, J.B. Marais realised a dream to start his own company. While working at an advertising agency, he met his business partner, Chad Schilder – a developer who shared his vision. Two ambitious creatives, two sets of complementary web skills, and one great idea. A few months later, Open Agency was born.

Invested in customer success

“We see ourselves as a partner to big and small companies wanting to grow online,” says J.B. “We really want our customers to succeed, helping them with any design and online services that can strengthen their company.

Open Agency specialises in e-commerce and provides a wide range of digital offerings that offer Return on Investment (ROI). These include e-commerce setup and maintenance, web design and development, social media management, Pay Per Click (PPC) advertising, and email marketing.

Focused creative energy

Each project is approached like a new creative partnership. “We only take on projects we can relate to, and we really invest energy and love into our client’s companies,” says J.B. 

Set-up for business growth

A long-time customer since 2015, J.B. began hosting Open Agency with xneelo in 2018 using the Volume Plan product. “Once I realised other hosting companies don’t compare, I moved all our hosting to xneelo,” explains J.B. “It was the best option for my agency as it allows us to grow, focus on our clients, and not have to worry about the technicalities of hosting.” 

“The telephone support is really what sold me. I can call xneelo at 3am and there is always someone to help and someone who knows what they’re talking about.”

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