New email addresses (mailboxes or accounts) or mail aliases for your domain are created via konsoleH:
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How to prevent your email being marked as spam
Ensure that your email is not inadvertently marked as spam by following our best practice list of words and characters to avoid.
Blackberry email troubleshooting
A step-by-step visual guide to troubleshoot the setup of email on a Blackberry device.
How to view the headers of an email
To understand the path a message took to reach its destination and the time taken for delivery, it is helpful to view the headers of the email message
How to set up email on Blackberry
A step-by-step visual guide to setup mail on your Blackberry device.
Set up email in OS X Yosemite Mail
This article will take you step-by-step through the process of setting up your Mac Mail in version OS X Yosemite.
How to set up email in Outlook Mobile
A step-by-step visual guide to setting up your domain email in the Outlook Mobile app for iOS or Android.
Whitelist or blacklist email tools
All incoming mail on our network is scanned by a spam filter. If you want to unconditionally accept all emails from a particular address or…
Troubleshoot errors using your domain email address in Gmail
If your domain email address is set up in Gmail and it is no longer working, then here’s how to edit the server settings.
How to change your email password
Mail passwords can be reset by domain administrators via konsoleH or by mail users via Webmail. Forgotten passwords can be reset in konsoleH.
Where are the emails caught by the spam filter?
Emails caught by the spam filtering system are diverted to a separate folder called the spambucket, which is available via your mail client or webmail.
How to set up email in Thunderbird
Set up your emails quickly and efficiently by following our step-by-step Thunderbird email setup guide. Screenshots are provided.
How to set up email in Thunderbird for Mac
Follow or visual step-by-step Thunderbird Mac email setup to avoid frustration and have your emails functioning as soon as possible.
Set up email in macOS Sierra, Mojave or Catalina
The steps in this guide will help you to set up a new email account in macOS Sierra Mail/ Mojave with SSL. Ensure you have your password and server name.
How to set up your domain email in Gmail
Your email addresses associated with your domains hosted at xneelo can be setup in any mail client. Here’s how to set up in Gmail.
Thunderbird email troubleshooting
A step-by-step guide to help troubleshoot and fix errors in the setup of your Thunderbird email account.
How to set up email in Outlook 2010
Our Help Centre guide provides you step-by-step visuals for a quick and efficient Outlook 2010 email setup. Helping you get started.
Email FAQs: Frequently asked questions and answers about email setup and troubleshooting. Click on a link to see your specific question answered.
What, besides using the spam filter, can I do to reduce the amount of spam email I get?
This article will explain alternate tips for reducing spam, other than using only the spam filter.