What backup service do we offer to Self-Managed customers?

Due to the Self-Managed nature of the server, we do not retain backups and therefore cannot provide data restoration services. Content backups are the responsibility of the Self-Managed customer.

The File Storage tool provides a Self-Managed customer with 100 GB of storage space on a remote storage server, where the customer can safely and conveniently store a backup copy of their data.

Some features include:

• Available through the xneelo Control Panel.
• 100 GB of storage space.
• Access to storage space via Rsync, SFTP and SCP protocols over Port 22.
• Storage space only accessible from Self-Managed Servers.
• Hard disk quota enabled. If the usage limit is reached, it is the customer’s responsibility to clear backup space.

File Storage shouldn’t be relied on as a primary data source.