How to view your credit notes
The information in this article is related to the payment method for xneelo Cloud.
This payment method is exclusively available to accounts with an x-number.
This payment method is exclusively available to accounts with an x-number.
In the event that your account is credited, we’ll send you an email with a link to your credit note. A credit note is an official acknowledgement of any adjustments made to your account, providing transparency and documentation of the transaction.
Credit will be applied to any outstanding invoices you have with us, or towards your next invoice.
You can view and download your credit notes under Credit Notes in the xneelo Control Panel.
Steps
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3Under BILLING in the side menu, select Credit Notes.
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4This view provides detailed billing information and allows you to:
- View your credit notes within a set range of dates by clicking in the date fields, and then choosing Done.
- See the details of a particular credit note by clicking on View next to each credit note.
- Download your credit note by selecting the download icon to the right of the credit note, next to View.
We answer your most pressing questions in our x-Account billing FAQ article.
