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Home » Update your x-Account information via the xneelo Control Panel

Update your x-Account information via the xneelo Control Panel

The information in this article is related to the payment method for xneelo Cloud.
This payment method is exclusively available to accounts with an x-number.

Maintain correct x-Account information to ensure the timely receipt of invoices and other important notifications.

Important: The email address listed under Personal Details in My profile is used to log into the xneelo Control Panel, and will receive x-Account invoices from xneelo.


  • Update your Account details

    Updating your account details will update the details listed on your invoices.

    1. Log in to the xneelo Control Panel.
    2. Click on Switch account in the side menu and select your x-Account.
    3. In the side menu, select Account Details under BILLING.
    4. The details that display on your x-Account invoices will be visible. To change these details select Edit.
    5. Once the necessary changes have been made, select Update details.

    Note:

    • If you’d like to change the email address used to log in to the xneelo Control Panel, you may do so via My profile. This email address will also receive x-Account invoices from xneelo.





  • Update your Personal details

    1. Log in to the xneelo Control Panel.
    2. Click on Switch account in the side menu and select your x-Account.
    3. Select the initials icon in the top right-hand corner.
    4. Select My profile.
    5. Under Personal Details, you may update your personal details and click Save.





  • Update your card details

    1. Log in to the xneelo Control Panel.
    2. Click on Switch account in the side menu and select your x-Account.
    3. Under BILLING in the side menu, select Payment Details.
    4. Select Add card or Change card.
    5. Follow the prompts to complete your new card information.



Assist Note

Please note that changes to your x-Account information will not update the details on your other xneelo account. To update this information, please follow the steps in our Help Centre article.

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Related Posts:

  • x-Account billing FAQ
  • How xneelo protects your card information
  • How does xneelo’s x-Account billing cycle work?
  • How to add or change your card information
  • How to view and download your x-Account invoice
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Update your x-Account information via the xneelo Control Panel
Maintain correct x-Account information to ensure the timely receipt of invoices and other important notifications.