How do I cancel Web Accelerator Cache?
Web Accelerator Cache can be cancelled via your control panel at any time.
Steps
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1
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2Select a Product (e.g. Web Hosting) from the side menu.
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3Select the specific domain name.
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4Under Performance and Security, Click the arrow next to Web Accelerator Cache.
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5Click Cancel service to deactivate the Web Accelerator Cache on the domain.
What happens next
You will receive an email confirmation once Web Accelerator Cache is cancelled.
Upon cancellation, your website’s DNS records (if managed by xneelo) will be updated to point back to your website’s hosting server.
If the domain’s DNS is not managed by xneelo, please reach out to your DNS provider for assistance with pointing your website DNS records directly to the hosting server before cancellation.