How do I cancel Cache?

Cache can be cancelled via your control panel at any time.

Steps

  • 1
    Log in to the xneelo Control Panel.
  • 2
    Select a Product (e.g. Web Hosting) from the side menu. 
  • 3
    Select the specific domain name. 
  • 4
    Under Web Accelerator, click on the arrow next to Cache.
  • 5
    Scroll down and click Cancel service to deactivate Cache on the domain.

What happens next

You will receive an email confirmation once Cache is cancelled.

Assist Note

Upon cancellation, your website’s DNS records (if managed by xneelo) will be updated to point back to your website’s hosting server.

Assist Tip

If the domain’s DNS is not managed by xneelo, please reach out to your DNS provider for assistance with pointing your website DNS records directly to the hosting server before cancellation.

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