Cache FAQ

Cache is now in limited release. Visit our Help Centre guide for details on how to join.

Cache reduces load times, decreases bandwidth usage, and minimises server strain by serving cached content instead of fetching them from the origin server every time.

View our frequently asked questions about this service offering.


  • Can I use Cache while using Cloudflare DNS?

    Yes, when using the free Cloudflare package for CDN purposes, you can enable the Cache with xneelo. Once activated, you will be presented with DNS records to change. Please follow the on-screen instructions.

    Note: You will need to update the provided acme_challenge record and ensure it is not proxied on your Cloudflare DNS zone file settings.






  • How often is the cache invalidated?

    The time the cached content will be served from Cache depends on the caching template in use. 

    WordPress 1 hour
    WooCommerce 5 minutes
    Default template 15 minutes
    Static content 1 week





  • How do I know which Caching template to select for my website?

    We’ve customised our caching templates for optimal performance based on popular CMSes. You should select the caching template based on which CMS you use:

    CMS Caching Template
    WordPress WordPress
    WooCommerce WooCommerce 
    Any other CMS or custom site Default




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