Security and Reliability Information regarding the responsible security measures we have in place to protect our customers’ data and intellectual property. Read article
How to add DKIM records for mail A DKIM record allows recipient mail servers to check whether an email that is claiming to come from a specific domain, is authorised to be sent. Read article
Mailbox Security Checks A common method of fraud is to crack the password of a mailbox and then add an email forwarder, allowing the skimming of private information. Read article
Mailbox Security Tips Simple ways to protect your mailbox from hackers, including tips on creating strong passwords, and how to check if your mail is secretly being intercepted. Read article
How to set up two-factor authentication in Webmail 2FA for your email account can be set up using a mobile app or your email address. Read article
Our role in protecting your data on our managed hosting products A component of our Shared and Dedicated Managed hosting products is the storage of customers’ Website and Email data. Read article
How to deal with phishing scams Phishing is a fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details. Here’s how to avoid becoming a victim. Read article
Ensure your email settings are configured correctly Xneelo offers SSL/TLS for mail. This means that you can use either your domain name (if both website and mail for your domain are hosted with us) or your server name in your email settings. Read article