We’re pleased to announce that we have removed the traffic quotas for all our Self-Managed Servers. This relates to both our existing and new customers, with the change taking effect from 1 January 2021.
We’ve also reduced our traffic charges for our Managed Servers and Colocation Racks – from 60c per GB to 20c per GB.
New pricing for Self-Managed Servers and Colocation Racks
Our significant investment over the last decade into the resilience and high availability of our business–grade data centres, as well as our network and server infrastructure, has necessitated a price adjustment.
Before any changes are made in our business – particularly where it impacts our customers – we consider carefully the relationship between cost and value. Your business needs and evolving requirements, catering for a fair price, is our priority.
While we haven’t increased our pricing over the years, currency fluctuations, particularly against the US Dollar, makes the pricing adjustment an inevitable reality.
Self-Managed Servers :
| Product | Current Price | New Price | Current Quota | New Quota |
| Truserv | R995 | R1195 | 2TB | Unlimited |
| Truserv Plus | R1595 | R1695 | 4TB | Unlimited |
| Truserv Commerce | R2595 | R2895 | 6TB | Unlimited |
These changes will apply to all Self-Managed Server hardware add-ons as well (effective from 1 February 2021).
Colocation Racks:
When considering our new pricing, we reviewed other Colocation providers. Below is a competitor analysis that may be of interest:
| Item | New Price – xneelo | Competitor A | Competitor B |
| Setup | None | R7 000 | R1 500 |
| Monthly* | R11 717 | R20 000 | R18 000 |
| Contract | Monthly | Annual or more | Annual or more |
* Assuming a typical rack power consumption of 1 200 kWh, the above would be a conservative estimated cost, which includes power consumption.
| Product | Current Price | Price in April 2021 | Price in November 2021 |
| Colocation Full Rack | R6250 | R7800 | R9365 |
| Colocation Half Rack | R3850 | R4810 | R5770 |
With every change we make, we endeavour to provide you with a hosting service you can trust and a platform that enables you to create your future.