How does xneelo calculate the cost for disk space over-usage?
We will automatically calculate the most cost-effective rate possible for our customers.
Below is an example of the two methods used to calculate disk usage.
E.g. a Basic account includes a quota of 5 GB but is currently using 9 GB of disk space in total, which is 4 GB of over-usage.
The first scenario would be to pay for 4 GB of additional disk space at R20 per 1 GB or part thereof, which will cost R80.
The second scenario would be to determine the cost difference between a Basic and a Standard hosting package (the next upgrade option), which is R50. The Standard account includes a quota of 10 GB, which exceeds the disk space used and will accommodate the over-usage.
Using this method, we will identify the most cost-effective disk usage charge, which in this case is the second scenario and would charge the customer a total of R50.
To avoid disk over-usage charges, we recommend either reducing your disk usage or upgrading to a hosting package that meets your storage needs.