Responsibilities in xneelo Cloud
Xneelo Cloud is a self-managed product, giving you flexibility and control over your Cloud infrastructure. Responsibility in xneelo Cloud is shared between you as the customer and xneelo as the cloud provider.Â
You are responsible for everything you run inside your cloud environment, while xneelo is responsible for the underlying cloud platform and physical infrastructure that your cloud runs on.
Your responsibility vs xneelo’s responsibility
The table below outlines how responsibility is shared between you and xneelo:
| Area | Your responsibility | xneelo’s responsibility |
| Applications | Your websites, content, and application data | No responsibility for the software you run |
| Backups | Implementing and managing backups (including offsite or external backups) | No automatic backups created or stored |
| Provisioning | Provisioning your own resources via the cloud dashboard | Availability of the cloud platform |
| Administration | Managing the operating system, updates, patching, and installing software | None |
| Access control | User access, SSH keys, passwords, IAM inside your instances | Platform account security |
| Security | Software-level security, firewall rules, and data encryption | Physical, platform, and network security |
| Monitoring | Monitoring your instances (virtual servers), services, and logs | Monitoring platform availability and performance |
| Network | Network design inside your project (private networks, routing, rules) | Physical network performance and availability |
| Hardware | None | Physical servers and storage infrastructure |
| Data Centre |
None | Security and power redundancy in our local Data Centre |
