Pricing in xneelo Cloud

Compute

Instance flavors are offered at a 50% discount during the beta programme. Prices include VAT and are rounded to 2 decimals.

All instances are created with a 10 GB premium boot volume, which is charged separately.

*Compute usage is charged per hour. The monthly cost is an estimation and will vary based on the hours in a month.

Storage 

Storage will be offered at a 50% discount from 1 November 2023, during the beta programme. Prices include VAT and are rounded to 4 decimals.

As we offer de-coupled storage, these prices are separate from our Compute prices.

*This is the estimated cost and will vary based on the hours in the month.

Networking

It’s cost-effective; you aren’t paying for more resources than you need.

There are no long-term commitments; you can create, edit, and delete resources at any time.

It’s efficient; you can create resources immediately without lengthy ordering processes. 

It’s flexible; you can scale your resources up or down to suit your needs and budget.

There are some key terms we’ve defined that will help you understand how all of this works.

Usage:

• ‘Usage’ is considered to be the duration a resource exists. This is taken from the time of creation to deletion, regardless of the resource state or whether it is active or inactive.

Price:

• ‘Price’ is the pay-as-you-go unit price of the resource. This is measured per hour or gigabyte-hour.

Per month:

• Per month is the estimated monthly cost of a resource for 720 hours of usage. In reality, costs per month will vary based on the number of days in a month and your actual usage.

Hours:

• ‘Hours’ refers to the number of hours that a resource exists. This is the unit of measurement for measuring usage time.

Gigabyte-hours:

• ‘Gigabyte-hours’ refers to the total number of gigabytes provisioned in a number of hours.
• For example, if a 10 GB resource is provisioned and exists for 2 hours, the total is 20 GBhrs. If you then resize the volume, increasing it to 20 GB, and the new volume exists for a further 2 hours, then the additional GBhrs will be 40 GBhrs. The total for the 4 hour duration would be 60 GBhrs.

Gibibyte units:

• Certain cloud services use gibibytes (GiB) as the primary unit when provisioning. 
• For the purposes of billing, these GiB are considered as gigabytes (GB) when recording usage. So 1 GiB is charged as 1 GB. 
• This means that you actually get charged for less than what you’ve used. 
• For example: 1 GiB is 1024 bytes. You will only get charged for 1 GB, which is 1000 bytes.

Several services in xneelo Cloud are offered at no charge. 

Network traffic:

• Many cloud providers charge for data transfer in or out of the cloud. Network traffic in xneelo Cloud is completely free.

Network protection:

• We provide automatic DDoS detection and mitigation within our network. This ensures an additional layer of security for your cloud.

Securing your instance:

• You can control inbound and outbound traffic to your instances by creating security groups and setting allow rules for free.

Xneelo Cloud charges for the use of specific cloud services. Each resource has rules on how the usage is recorded and charged. 

Instance flavors

Instance flavors are charged at a rate per hour. 

Instances are available in different flavors with a set price per flavor. Flavors are the different compute resource combinations (vCPUs and RAM) available.

If you resize an instance (select a new flavor) you will be charged for the usage time of each flavor at the respective rate per hour.

Volumes

Volumes are provisioned in units of gibibytes, but are charged at a rate per gigabyte-hour.

Volumes are available in two volume types with a set price per type. The available volume types are standard (default performance) and premium (high performance).

Non-bootable volumes are set to standard by default. Bootable volumes are always set to premium.

Volumes are charged based on the provisioned size of the volume, not the amount of storage you have used on that volume.

Volume Snapshots

Volume snapshots are provisioned in units of gibibytes, but are charged at a rate per gigabyte-hour.

Volume snapshots are provisioned at a fixed size on creation, based on the size of the parent volume.

If a snapshot of an instance is taken then both a volume snapshot and an image will be generated. This image is considered ‘0 bytes’ and is not charged for.

Images

Images are charged at a rate per gigabyte-hour. 

Images can be public or private. Public images are created and maintained by xneelo. Private images are created by you and cannot be accessed by other cloud domains.

Public images are free. You are only charged for the private images that you create.

We track and calculate the usage for each resource within your cloud project. Your total cloud usage will reflect on your invoice at the end of the billing cycle.

Each cloud resource you’ve used will be listed as a separate line item on the invoice. The total usage per resource is rounded up to the nearest hour or gigabyte-hour respectively. You can read more on billing, payments and invoicing in these Help Centre articles.

If you have any queries or concerns over cloud resource charges on your invoice you can request support via live chat.