Pricing in xneelo Cloud

Pricing in xneelo Cloud is straightforward and easy to understand. We’ve designed a costing model with both simplicity and price in mind.

Our pricing rules are simple and clear; we charge based on hourly rates, with no hidden costs or surprises.

Our resource prices are affordable; we’ve built a cost-effective cloud solution to meet your needs. We also offer several services completely free of charge.

Pay-as-you-go pricing

Xneelo Cloud uses a ‘pay-as-you-go’ pricing model. This means you only pay for the resources you’ve created and for how long they exist.

We record your resource usage and send you an invoice with a summary of the usage costs in that period. The total usage per resource is rounded up to the nearest hour or Gigabyte hour respectively.


  • What are the benefits?

    It’s cost-effective; you aren’t paying for more resources than you need.

    No-long term commitments; you can create, edit, and delete resources at any time.

    It’s efficient; you create resources immediately without lengthy ordering processes. 

    It’s flexible; you can scale your resources up or down to suit your needs and budget.





  • What services are free?

    Xneelo Cloud offers several services and features for free. These include:

    Cloud domain and project:

    • You can create a free cloud domain, and a project to group and manage your cloud resources.

    Cloud dashboard:

    • You have full control over your cloud via the xneelo Cloud dashboard. This is a friendly user interface designed to help you navigate your cloud and manage your resources

    Network traffic:

    • Many cloud providers charge for data transfer in or out of the cloud, which can get very expensive very quickly. Network traffic in xneelo Cloud is completely free

    Network protection:

    • We provide automatic DDoS detection and mitigation within our network. This ensures an additional layer of security for your cloud

    Securing your instance:

    • You can control inbound and outbound traffic to your instances by creating security groups and setting allow rules for free

    Customer support:

    • Xneelo Cloud is a self-managed product, so we’ve provided step-by-step tutorials in our Help Centre to guide you through the process. If you’re stuck, our fully-trained customer support team is available to assist you.





  • What services are charged?

    Xneelo Cloud charges for the use of specific cloud services. Each resource type has rules on how the usage is recorded and charged. 

    There are some key terms we’ve defined that will help you understand how all of this works.

    Key terms

    Usage:

    • ‘Usage’ is considered to be the duration a resource exists. This is taken from the time of creation to deletion, regardless of the resource state or whether it is active or inactive.

    Hours:

    • ‘Hours’ refers to the number of hours that a resource exists. This is the unit of measurement for measuring usage time.

    Gigabyte-hours:

    • ‘Gigabyte hours’ refers to the total number of Gigabytes provisioned in a number of hours. 
    • For example, if a 10 GB resource is provisioned and exists for 2 hours, the total is 20 GBhrs. If you then resize the volume, increasing it to 20 GB, and the new volume exists for a further 2 hours, then the additional GBhrs will be 40 GBhrs. The total for the 4 hour duration would be 60 GBhrs.

    Instances

    Instances are charged at a rate per hour

    Instances are available in different flavours with a set price per flavour. Flavours are the different compute resource combinations available (vCPUs and RAM).

    If you resize an instance (select a new flavour) you will be charged for the usage time of each flavour at the respective rate per hour.

    Boot volumes (the root disk of the instance) are not included in the flavour price and are charged separately as volume storage.

    Volumes

    Volumes are charged at a rate per gigabyte hour.

    Volumes are charged based on the provisioned size of the volume, not the amount of storage you have used on that volume.

    Volume size can be increased at any time by extending the volume, but cannot be decreased in size.

    Volume Snapshots

    Volume snapshots are charged at a rate per gigabyte hour.

    Volume snapshots are provisioned at a fixed size on creation, based on the size of the parent volume.

    If an instance snapshot is created then both a volume snapshot and an image will be generated. This image is considered ‘0 bytes’ and is not charged for. 

    Images

    Images are charged at a rate per gigabyte hour

    Images can be public or private. Public images are created and maintained by xneelo. Private images are created by you and cannot be accessed by other cloud domains.

    Public Images are free. You are only charged for the private images that you create.





  • Pricing of cloud services

    Please note: The pricing of xneelo Cloud is still pending during the beta programme. Prices will be announced soon.

    Price is the pay-as-you-go price of the resource. This is measured per hour or gigabyte hour. 

    Per month is the expected cost of the resource for a full month of usage. This is calculated as the price per hour or gigabyte hour multiplied by 720 (average hours in a month). In reality, the resource costs per month will vary based on the number of days and hours in the month and your actual period of usage.

    General Services

    Service Per Hour Per Month
    Cloud domain Free Free
    Cloud project Free Free
    Cloud dashboard Free Free

    Instance Flavours

    Service Per Hour Per Month
    s-g-1cpu-1gb TBA TBA
    s-g-1cpu-2gb TBA TBA
    s-g-2cpu-4gb TBA TBA
    s-g-4cpu-8gb TBA TBA
    s-g-4cpu-16gb TBA TBA
    s-g-8cpu-16gb TBA TBA

    Volumes

    Service Per GBhr Per GBhr/Month
    Standard TBA TBA

    Volume Snapshots

    Service Per GBhr Per GBhr/Month
    Volume Snapshot TBA TBA

    Images

    Service Per GBhr Per GBhr/Month
    Public Image Free Free
    Private Image TBA TBA

    Networking

    Resource Per Hour Per GBhr/Month
    Data transfer (internal) Free Free
    Data transfer (external) Free Free
    Security Groups Free Free
    Security Group Rules Free Free