How to enable threads in Webmail

In Webmail, “threads” are used to group related emails together so you can follow an entire conversation in one place.

Instead of showing each email as a separate item in your inbox, Webmail will bundle all replies and forwards of the same subject line into a single thread.

Steps

  • 1
    Browse to the Webmail login page.
  • 2
    Log in with your full email address (eg. me@my-domain.com) and email password (passwords are case-sensitive).
  • 3
    Select Options at the top of the screen.
  • 4
    Update the Sorting columns field to “Arrival date”.
  • 5
    Update Sorting order field to “decending”.
  • 6
    Update List mode field to “Threads”.
  • 7
    Click Save.
Assist Note

You can create Webmail folders by following our step-by-step guide.

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