How to enable or disable mail via the xneelo Control Panel

The information in this article is related to the new xneelo Control Panel.
If you are still using konsoleH, refer to this article.

Each hosting package includes a mail service. If your mail is hosted elsewhere and you do not require this service, you may disable mail via the xneelo Control Panel. By doing so, you will no longer be able to access your email via the Mail Admin tool within the control panel.


  • 1
    Log in to the xneelo Control Panel.
  • 2
    Select a Product from the side menu.
  • 3
    Click on the domain name.
  • 4
    Scroll down to Mail tools. You can Enable/Disable Mail by selecting On/Off.

What happens next

When disabling the mail service, it is recommended that you verify that your domain’s mail DNS records are correctly pointing to the external mail host. You may use an online tool such as MXToolBox to test your domain’s mail DNS records.

Assist Note

The mail service can be enabled again via the control panel at any point. Ensure that your mail records point back to our server. Alternatively, we recommend making use of the default mail template.