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NEW: Try our Auto Configuration app to set up your new Apple or Mac Mail account ⇒ here

Alternatively, follow this tutorial to manually set up your mail account:

This guide takes you step-by-step through the process of setting up a new email account on your iPhone or iPad.

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

Information required

Replace example.com with your domain name

Check your password

  • First, check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password. Forgotten passwords can be reset in konsoleH – you will need to get your domain or web administrator to update it for you if you don’t have konsoleH access.

Add Mail Account

    1. Select the settings icon on your home screen
      iphone settings icon
    2. Select Passwords & Accounts
    3. Select Add Account
    4. Select Other from the menu
      iphone-other
    5. Select Add Mail Account

iphone-other-add-mail

Enter your account information

Enter your Name, Email & Password > Next

Configure Incoming and Outgoing Servers

    1. Select IMAP (default) or POP according to your needs (See POP vs IMAP)
    2. Scroll down to Incoming Mail Server and enter all the relevant details, then do the same for Outgoing Mail Server, as in the screen below and then select Next.
      • Host Name is your hosting server name
      • Ensure that User Name is the full email address
      • User Name & Password are the same for both Incoming & Outgoing servers

Click Save

iphone mail notes

You have completed your account setup.

Congratulations! You have now successfully configured your email account on your iPhone.

Email still not working? Read our Troubleshooting Guide

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