How are xneelo customers impacted by the IPv4 exhaustion?

An increase in our Colocation and Self-Managed product range has resulted in the need for acquiring additional IPv4 addresses. While there is a slow adoption rate of IPv6 in South Africa, we’re taking measures to ensure the extended availability of IPv4 address space for our customers. 

As a result, we’ve reduced the size of our default IPv4 subnet allocation on new Colocation orders. Colocation customers will receive a /28 IPv4 subnet (13 usable IPs) for a Full Rack and a /29 IPv4 subnet (five usable IPs) for a Half Rack.

To ensure that our current IPv4 resources are well managed, we will no longer be offering large subnets. Current/existing subnets will not be affected by these changes.

  • If you require additional IPv4 address space, we can provide you with a /28 and /29 subnet, at an additional monthly cost. Please contact us for further information. 
  • If you require larger IPv4 ranges, we recommend that you acquire your own IPv4 address space and we will assist you with setting up BGP sessions

For more information regarding the IPv4 exhaustion, please see this resource.