FAQs: How to upgrade to PHP 8.2 via konsoleH

The information in this article is related to konsoleH.
If you are using our new Control Panel, refer to this article.

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It’s important that the code your website uses is kept up to date. Xneelo is responsible for the infrastructure on which your site is hosted, but as the website owner, you are responsible for keeping your website code up to date.

As security updates for older PHP versions have ended, we will no longer support these versions on our hosting platform. If your website is still making use of PHP 8.1, it will automatically be upgraded to PHP 8.2 from August 2025.




  • How do I prepare my website for the PHP upgrade?

    Newer versions of PHP often introduce changes that are not compatible with older code. Older plugins, themes or code that were written for an older version of PHP may use code that is no longer supported in the newer version, leading to compatibility issues.

    To ensure compatibility, it’s recommended that your site is updated and ready for the PHP upgrade by checking the following:

    • Check compatibility with the new version: Before upgrading to a new version, use the PHP Compatibility Scanner to test if your site is compatible with the new version.
    • Check compatibility with the new version: Before upgrading to a new version, use the PHP Compatibility Scanner to test if your site is compatible with the new version.Upgrade your CMS: If you are using a content management system such as WordPress, make sure to upgrade it to the latest version that is compatible with the new version of PHP.
    • Upgrade your plugins and themes: Make sure that your themes and plugins are updated to their latest versions.
    • Upgrade PHP version: Once you have completed all the above steps, you can upgrade your PHP version to the latest version. Make sure to test your website thoroughly after the upgrade to ensure that everything is working correctly.

    If you have followed the above steps and your website is not working, you can roll back to the previous PHP version temporarily and then troubleshoot at a convenient time. You may require a developer to help you if you are unable to fix the error on your own.

    Note: To check if your website is compatible with PHP 8.2 or higher, log in to our new Control Panel and follow this guide.





    • How do I upgrade my PHP version?

      Steps

      1. 1
        Browse to konsoleH and log in at Admin or Domain level
      2. 2
        Click the Hosting Services tab
      3. 3
        Select the applicable domain name
      4. 4
        Click Manage Services
      5. 5
        Click PHP Config (under Configuration)
      6. 6
        Select the drop-down option next to PHP version
      7. 7
        Select version 8.2
      8. 8
        Click Save

      The update will be completed automatically.

      Browse to your website to check if your website is compatible with the newer PHP version. If not, you can downgrade back to PHP 8.1 and contact a web developer to make the necessary changes to your website.








    • What do I do if my site is not compatible with PHP 8.2?

      Refer to the Compatibility Scanner in the xneelo Control Panel to find out if your website is compatible with PHP 8.2 before the upgrade. This function is no longer available in konsoleH. If any errors are found, you can downgrade to PHP 8.1 and have your web developer make the necessary changes before the automatic upgrades begin in August.



    Assist Note

    PHP 8.2 introduces several changes and deprecations. Visit the PHP website to read more about some of the notable backward incompatible changes.

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