How to SSH to your hosting server
To connect to a server using a UNIX Terminal or Putty via SSH, please follow the steps below:
On a UNIX machine:
- Select your terminal window within the accessories of your start menu.
- Type in the following command:
ssh ftpuser@domainname -p2222 Or
ssh ftpuser@serverIPAddress -p2222
ssh email@example.com -p2222
- A connection attempt will be made to the server.
- Click on ‘yes’ when prompted to add the server to your unauthorized server list. If you did not receive this prompt, please continue to the next step.
- Enter your FTP password
- If your password was typed in correctly you will be logged in and default to the root directory of your FTP user.
On a Windows PC with Putty installed:
- Select Putty from your start menu.
- Type in your domain name/server IP address in the text field under the label, ‘Host name (or IP address)’, located in the centre of the Putty window. E.g mydomain.com
- Ensure that the port is set to number ‘2222’, on the right hand side of the window.
- The connection type must be set to ‘SSH’.
- Select ‘Open’ at the bottom of the Putty window.
- A prompt will appear giving a security warning. Click on ‘yes’ to accept the key and update Putty’s stored keys. If you do not receive this dialog, please continue to the next step.
- Enter your FTP username and password when prompted.
- To confirm if you are logged into the server, type in the command, ‘dir’ and hit enter. A list of folders will display, which are the same when viewed via FTP.
Note: SSH is disabled by default, but can be activated on request, with a Basic hosting package and higher, at no charge. Managed server customers are able to enable this on a per domain basis via your Domain Management menu item.