Insights

The latest xneelo news, customer success stories and best-practice advice to enable your business.

Backup Reliability Now at 99%

September 6, 2016

We’ve made reliability improvements to our backup system to the extent that we can now achieve a 99% success rate consistently.

The system has backed up approximately 7 billion files to date, amounting to 500 TB of data. With the 1% risk factor, we recommend that you keep a separate back up of your files e.g. on your computer’s hard drive or on a portable hard drive. It is also important to be aware of our AUP (Acceptable Usage Policy) which allows for a limit of 50,000 files per directory. Having this file limit in place ensures that we offer a stable hosting environment with optimal server performance. Should you exceed this limit, we’ll exclude those directories from our backup process.

See our article on the backup process to learn more about how this works.