Update your account information
Maintain correct account information in order to ensure the timely receipt of invoices and other important information or notifications.
Update your account information via konsoleH:
2. Select the Account Admin tab at the top right corner of your screen
3. Choose Account Admin > Manage Contacts to update details of your authorised contacts
- Click on the relevant contact name to edit the details
- Click Add or Delete if you want to upload or remove additional Contacts
- The VAT registration number can be edited by clicking on the Account Owner’s name
- Note that the Account Owner can’t be removed. To move the account to a new owner see our guide on Internal Transfers
4. The Banking Details tab displays your banking details
- For security reasons, we will not display your entire account number or credit card number on the screen.
- Choose Update Details to make changes
5. Payment Options allow you to update the payment method and interval
- Administration is only provided to Authorised contacts.
- When logged in at Domain level (with your domain name and FTP password) the tool will not be visible.
- If you have no active hosting packages with xneelo and would like to have all personal details removed from your account, please email firstname.lastname@example.org. All of your data will be deleted, except historic invoice data that we are required by law to retain.