What happens if xneelo only receives part payment?
A part payment will be updated to your oldest outstanding invoice. Should the balance remain outstanding and the invoice reaches Deactivation status, all services listed on the partially paid invoice will be suspended and eventually cancelled should the full amount due not be settled. If only a part payment was received the automated reminders for payment will persist until the account is cancelled. For continued hosting services, xneelo requires invoices to be settled in full.
Once a payment reflects on xneelo’s bank statement we will send an automated receipt acknowledging payment. This email will indicate the invoice number where the payment was allocated to, and should there be further outstanding invoices, the invoice numbers and amounts due are also indicated.