How to cancel a Multiple or a Parked domain via the xneelo Control Panel

Steps

• 1
  Log in to the xneelo Control Panel.
• 2
  Select a Product (e.g. Web Hosting) from the side menu.
• 3
  Click on the domain that has Multiple or Parked Domains you wish to cancel.
• 4
  Under Hosting tools, click on Parked & Multiple Domains.
• 5
  A list of available Parked and Multiple Domain will appear. Click on the Parked or Multiple Domain you’d like to cancel.
• 6
  Scroll down to the bottom of the page and click on Cancel domain.
• 7
  A pop-up window will appear. Choose a cancellation option:

  • • Cancel web hosting and keep domain active
    • Cancel web hosting and domain renewal
    • Cancel web hosting and transfer domain 

  Note: For customers with hosting packages only, a cancellation options drop-down will not display
• 8
  Select a reason for cancelling your package from the drop-down list. If ‘Other’ is selected, please provide your reasons before proceeding.
• 9
  Select the checkbox.
• 10
  Click Confirm.