How to change the database password for WordPress sites via your xneelo Control Panel

The information in this article is related to the new xneelo Control Panel.
If you are still using konsoleH, refer to this article.

WordPress makes use of a database for much of its functionality. For shared servers (Web Hosting and Volume Plan), this database lives on a specialised database server, separate from the web server that hosts your WordPress website. For Managed Servers, the database is on the same web server as the content.

If the database password is reset for security reasons, then the wp-config.php file included with your web files also needs to be updated accordingly, or else the website will break.

Step 1: Change your database passwords

In this step, you will change your database password on the database server.

Note: Subdomains and Multiple Domains make use of databases from the primary/ parent hosting package, so you need to log in to the main account domain.

  1. 1
    Log in to the xneelo Control Panel.
  2. 2
    Select a Product (i.e. Web Hosting) from the side menu.
  3. 3
    Select the domain name.
  4. 4
    Under Hosting tools, select Manage MySQL.
  5. 5
    Select the 3 dots menu alongside the applicable database.
  6. 6
    Click Reset password.
  7. 7
    Enter a new password or select Generate password.

Note: Record your new password(s) in your own secure location before clicking Reset.

  1. 8
    Click Reset.

Step 2: Edit connection strings via File Manager

In this step, you will update the password on your account on the webserver.

  1. 1
    Log in to the xneelo Control Panel.
  2. 2
    Select a Product (i.e. Web Hosting) from the side menu.
  3. 3
    Select the domain name
  4. 4
    Under Hosting tools, select File Manager.
  5. 5
    Select the 3 dots menu alongside the wp-config.php file.
  6. 6
    Select File editor.
  7. 7
    Search for the information you wish to change, click in the text and replace, where:
  • DB_NAME is the database name
  • DB_USER is the database login
  • DB_PASSWORD is the database password
  • DB_HOST is the database server name (note that for shared servers, the database does not live on the same server as the website)

Database

  1. 8
    Click Save.

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