How to import or export zone records

A variety of tasks can be completed within the Manage DNS tool. Import (upload) a file containing multiple zone records or export (download) a copy of the zone records allows for easy DNS backup.


  • 1
    Browse to the xneelo Control Panel and log in.
  • 2
    Select a Product from the side menu.
  • 3
    Click on the domain name.
  • 4
    Under Domain tools, select Manage DNS.
  • 5
    Select the 3 dots menu next to the 'Add record' button.
  • 6
    Find Export zone or Import zone.
  • 7
    To Export a file containing all your DNS details, click Export zone. A .txt file will be downloaded to your computer.
  • 8
    To Import zone records, click Import zone and then select the relevant file that you want to import from your computer.

What happens next

You can now import multiple zone records or export a copy of the zone records for easy DNS backup.

Assist Note

Once you have added or changed your DNS records, allow 2 to 24 hours for DNS propagation to complete.

Assist Tip

Incorrect DNS changes can interfere with the operation of your website and/or email, so make changes with care.

Self-Managed Server customers who wish to add reverse (PTR) DNS records for their allocated IP addresses are not able to do so via the Manage DNS tool and will need to send these requests to our Support team from their authorised email address.

For more information about DNS, please see the following useful resources: