How to manage your email disk usage

Actively managing your email disk usage will help you avoid unnecessary over-usage costs. You can easily view a summary of your email disk usage and also delete unwanted emails via your xneelo Control Panel.


  • View the email disk usage of a Web Hosting package

    1. 1
      Log in to the xneelo Control Panel.
    2. 2
      Select a Product (e.g. Web Hosting) from the side menu.
    3. 3
      Select the domain name.
    4. 4
      Under Hosting tools, select Disk Usage.
    5. 5
      A visual summary of your disk usage will be displayed at the top of the page.

    Note: If you have selected a parent domain that has Multiple and/or Parked domains, you will see an overview page. Select the domain that you would like to view.

    1. 6
      Select the Email tab.
    2. 7
      Your mailboxes will be sorted from largest to smallest by default. Select the down arrow (⌄) to the left of the specific mailbox.
    3. 8
      You will see a summary of the mailbox: the different folder(s) and the size of each of them.
    4. 9
      Click on the Delete icon to the right of the folder you want to review. You will be provided with time periods in a drop-down menu. If you would like to delete mail, select the applicable time period.
    5. 10
      Confirm the change by clicking Delete from the confirmation pop-up.





  • View the email disk usage of all packages on a Managed Server

    1. 1
      Log in to the xneelo Control Panel.
    2. 2
      Under Products in the side menu, select Managed Servers.
    3. 3
      Select the server.
    4. 4
      Under Server tools, click on Disk Cleanup.
    5. 5
      A list of domains on your server will appear. You can filter the usage from smallest to largest by selecting the arrow alongside Usage/ allocation.
    6. 6
      Selecting the domain name will take you to a summary of the domain’s disk usage and all its mailboxes.
    7. 7
      Your mailboxes will be sorted from largest to smallest by default.  Search for and click on a specific mailbox.
    8. 8
      Click on the 3 dots menu to the right of the folder that you want to review. You will be provided with time periods in a drop-down menu. If you would like to delete mail, select the applicable time period.
    9. 9
      Confirm the change by clicking Delete from the confirmation pop-up.