How to point your website to Wix

The information in this article is related to konsoleH.
If you are using our new Control Panel, refer to this article.

Make the switch and discover a simpler, more secure way to manage your hosting.

Domains registered with us can have their website hosted with Wix while keeping domain administration and email services with xneelo. The DNS is easily updated via konsoleH.

There are 2 methods to connect your domain to a Wix website:

  • A.  DNS Pointing (recommended, as this keeps domain and email services with xneelo), or
  • B.  Update name servers to Wix (not recommended as you may lose mail services such as Webmail)

A. Setup DNS Pointing to Wix

  1. Access the required Wix records for your domain
  2. Browse to konsoleH and log in at Admin level
  3. Select the domain name.
  4. Choose Manage Services, then Manage DNS. Note: If you don’t see Manage DNS then you are logged in at Domain level rather than Admin level.
  5. Change the relevant A- and Cname-records using the Wix details from Step 1. as follows:
  • Hostname @:
    • Under A records, find the @ record and change the Destination value IP to the IP provided by WIX (e.g. 23.236.62.147)
    • Click Update
  • Hostname www:
    • Delete the A record type www by clicking Remove alongside the www hostname
  • Create a new record by clicking Add Record
    • Hostname: Insert www
    • Record type: Select CNAME from the drop-down list
    • Destination: Provide the URL (e.g. www223.wixdns.net.)  Note the fullstop after URL
    • Click Add
  • Hostname M:
    • Add another record as above, but with Host M

Leave all other records as they are.

Allow 2 – 4 hours for the update to take effect.

B. Change Name Servers to Wix

This option gives Wix control over your DNS for website and email. Name servers cannot be updated via konsoleH but can be updated via the xneelo Control Panel.

We don’t recommend this option, as changes to your name servers mean you will lose the ability to make use of our services for that domain, such as webmail.

We will remain responsible for the domain name administration and will continue to bill you for domain name charges e.g. yearly domain renewal fees & your hosting package.

If you have email services linked to your domain name with xneelo, we will provide you with the details you need to point the mail records back to us via your Wix control panel. Once you’ve confirmed this update, we will update the domain name servers to Wix for you. Note – if the name servers are updated before the mail records are correctly pointed to xneelo, mail services will be disrupted.

DNS propagation may take 24–48 hours.

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