How to point your website to Shopify via the xneelo Control Panel

The information in this article is related to the new xneelo Control Panel.
If you are still using konsoleH, refer to this article.

Domains registered with us can have their website hosted with Shopify while keeping domain and email services with us. The DNS is easily updated via the xneelo Control Panel.

We will remain responsible for the domain name administration and will continue to bill you for domain name charges e.g. yearly domain renewal fees as well as your hosting package. 

Although not used for web content, your hosting package is used for your email services.

Once you have added your domain to Shopify, proceed with Connecting your domain to Shopify by updating your domain DNS settings from your xneelo Control Panel.


  • 1
    Log in to the xneelo Control Panel.
  • 2
    Select a Product from the side menu.
  • 3
    Click on the domain name.
  • 4
    Under Domain Tools, select Manage DNS.
  • 5
    Change the relevant A- and Cname-records as follows:   Hostname @ :
    • Under A record type, find @ and click on the 3 dots in line with the relevant record  – select Edit the update the Points to field
    • Change the Destination IP to the IP address provided by Shopify by clicking in that field and editing
    • Click Save
    Hostname www :
    • Under A record type, find www and click on the 3 dots in line with the relevant record – select Delete
    • Click + Add record
    • Type: CNAME
    • Host: www
    • Points to: provide the URL shops.myshopify.comNote the full stop at the end
    • Click Add

What happens next

It might take up to 48 hours for your custom domain to point to your Shopify store.


Assist Note

For further information on Shopify, refer to the Shopify Help Center.