Backlinks for Self-Managed Servers

A backlink is a private network connection between two or more of your xneelo Self-Managed Servers. It enables secure, direct communication between servers, isolated from the public-facing network.   

Backlinks are commonly used to: 

  • Securely transfer data between servers
  • Connect application and database servers
  • Perform backups
  • Run internal services over a private network
  • Route traffic through a firewall to protect other servers


  • Available configuration options

    1 Gbps:

    • The first backlink utilises the onboard 1 Gbps network interface controller (NIC)
    • Additional backlinks require a 1 Gbps network interface controller (NIC) add-in card (AIC)
    • Limited to 3 per server

    10 Gbps:

    • Only supported on our TruServ Commerce models
    • Each backlink requires a 10 Gbps network interface controller (NIC) add-in card (AIC)
    • Limited to 1 per server

    A once-off setup fee applies per server being configured. When adding a server to an existing backlink, the setup fee applies only to the newly added server.

    Please note: 

    1. Servers can only be backlinked if they are hosted on the same customer account.

    2. A backlink connection between servers is available only via the privately configured IP address range assigned to their network interface controllers (NICs).

    3. To ensure traffic is properly routed between backlinked servers, use IP addresses within the same private subnet.

    4. Our 10 Gbps backlink offering is limited and currently supported only on our TruServ Commerce models.





  • How to order

    1. During a new server order: Add your request to the Special requirements textbox in the xneelo Control Panel.

       

       

       

       

       

      2. For existing servers: Email your backlink request to support@xneelo.com, and our team will assist with the setup.



    Assist Note

    Configuring a backlink is subject to feasibility validation. Due to product limitations or unique configurations, configuring a backlink may not always be possible or might require a server relocation. Our team will assess the possibilities and offer guidance before proceeding with any configuration.

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