What is a Self-Managed Server? The Self-Managed Server offers your own custom server environment with full Root/Administrator access while we manage the hardware and network. Read article
Self-Managed Server Troubleshooting Guide A Self-Managed server allows you to create a custom server environment. This troubleshooting guide will assist you with managing common server issues. Read article
How to manage your Self-Managed File Storage Safely and conveniently manage a backup copy of your data using File Storage. Read article
How to view Self-Managed File Storage usage Usage for an active File Storage instance is available to view through the File Storage tool. Read article
How to delete a Self-Managed File Storage instance Self-Managed customers have the ability to delete an active File Storage instance associated with a Self-Managed Server via the File Storage tool. Read article
How to reset a Self-Managed File Storage user password Reset your File Storage user password via the File Storage tool. Read article
What Backup service do we offer to Self-Managed customers? The File Storage solution includes 100 GB of storage space and access to storage space via Rsync, SFTP and SCP protocols over Port 22. Read article
How to order a Self-Managed Server via the xneelo Control Panel Order your Self-Managed Server via the xneelo Control Panel. Read article
How do I point domains to my Self-Managed Server? Once your domain is configured on your Self-Managed Server, the DNS Tool enables you to easily point the records of your domain to your server. Read article
How to log onto your Self-Managed Server If your PC/Workstation is using Windows or Linux, refer to this guide to log onto your Self-Managed Server. Read article
Self-Managed Server DNS administration To create, edit or remove DNS records for domains on your Self-Managed Server, use the Manage DNS tool in the xneelo Control Panel. Read article
Self-Managed Server Remote Management security The Remote Management Tool is used to gain location-independent remote access to respond to critical incidents and to undertake necessary maintenance. Read article
How do I configure domains on my Self-Managed Server? The process of configuring domains on your Self-Managed Server should include the following if your server setup is similar to our Managed Servers. Read article
Custom needs: Choose the right product Customised Hosting Configurations We are reliant on standardisation to ensure that we can effectively administer all our servers with the consistently high service standard that… Read article
How to register a domain on your Self-Managed Server via the xneelo Control Panel Register your new domain name directly on your Self-Managed Server via your xneelo Control Panel. Read article
How to register a domain on your Managed or Self-Managed Server Follow our helpful guide for Managed Server domain registration in a few quick and easy steps using our konsoleH control panel. Read article
How to order a Server or Colocation rack Order your Managed or Self-Managed Server, or your Colocation rack via your online konsoleH control panel. Setup within 1 business day. Read article
Self-Managed Servers: Access to Data Centres The procedure for customers with Self-Managed Servers to access the relevant data centres in Cape Town or Samrand. Read article
Windows Server licenses for Self-Managed Servers The Windows operating system is supported on our Self-Managed Servers, where additional license fees apply. Windows Server licenses are available on a month to month basis. Read article
How to manage a domain’s DNS zone file on your Self-Managed Server Create and delete DNS zone files via the Manage DNS tool in the xneelo Control Panel. Read article
How to Monitor Traffic on Self-Managed Servers Your konsoleH control panel makes it possible for you to monitor your traffic usage on a regular basis and edit your traffic notification preferences. Read article
How to add a GUI to Ubuntu Server on your Self-Managed Server Adding a GUI to your Ubuntu web server allows you to manipulate files in an easy way, without having to use the command-line or an FTP program. Read article
How to change the Windows password on first login Windows will ask you to change your initial Administrator password the first time you log in. This is for server security reasons. Read article