What is a Self-Managed Server? The Self-Managed server offers your own custom server environment with full Root/Administrator access while we manage the hardware & network. Read article
Self-Managed Server Troubleshooting Guide A Self-Managed server allows you to create a custom server environment. This troubleshooting guide will assist you with managing common server issues. Read article
How to migrate from the Self-Managed FTP Backup to File Storage File Storage replaced FTP backups as an off-server backup service for our Self-Managed customers. In a few steps you are able to manually migrate your… Read article
Server Traffic over-usage charges Traffic overusage fees apply to our South African hosted servers, while German hosted servers have no traffic restrictions. Read article
How do I point domains to my Self-Managed server? Once your domain is configured on your Self-Managed server, the DNS Tool in konsoleH enables you to easily point the records of your domain to your server. Read article
Self-Managed Server Remote Management security The Remote Management Tool is used to gain location-independent remote access to respond to critical incidents and to undertake necessary maintenance. Read article
How to delete a Self-Managed File Storage instance Self-Managed customers have the ability to delete an active File Storage instance associated with a Self-Managed Server via the File Storage tool in the xneelo… Read article
How to view Self-Managed File Storage usage Usage for an active File Storage instance is available to view through the File Storage tool. Read article
How to reset a Self-Managed File Storage user password Resetting of the File Storage user password can be performed via the File Storage tool. As with activation, you can either supply your own password… Read article
How to log onto your Self-Managed server If my PC/ Workstation is using Windows: Option 1: To access your server via SSH you need to have a Windows SSH client such as… Read article
How do I configure domains on my Self-Managed server? The process of configuring domains on your Self-Managed server should include the following if your server setup is similar to our Managed Servers. Read article
How to register a domain on your Managed or Self-Managed Server Follow our helpful guide for Managed Server domain registration in a few quick and easy steps using our konsoleH control panel. Read article
How to order a Dedicated server or Colocation rack Order your Managed or Self-Managed Dedicated server, or your Colocation rack via your online konsoleH control panel. Setup within 1 business day. Read article
Custom needs: Choose the right product Customised Hosting Configurations We are reliant on standardisation to ensure that we can effectively administer all our servers with the consistently high service standard that… Read article
Self-Managed servers: Access to Data Centres The procedure for customers with Self-Managed servers to access the relevant data centres in Cape Town or Samrand. Read article
Self-Managed server DNS administration To create, edit or remove DNS records for domains on your Self-Managed server, use the Manage DNS tool in konsoleH. Access the Manage DNS tool in… Read article
Windows Server licenses for Self-Managed servers The Windows operating system is supported on our Self-Managed servers, where additional license fees apply. Windows Server licenses are available on a month to month basis. Read article
How to activate Self-Managed File Storage File Storage provides a Self-Managed customer with 100 GB of storage space on a remote storage server, where you can safely and conveniently store a… Read article
What Backup service do we offer to Self-Managed customers? File Storage provides a Self-Managed customer with 100 GB of storage space on a remote storage server, where you can safely and conveniently store a… Read article
How to Monitor Traffic on Self-managed servers Your konsoleH control panel makes it possible for you to monitor your traffic usage on a regular basis and edit your traffic notification preferences. Read article
