Welcome to xneelo! Here’s how to order a hosting account and get your website up and running:
View your Invoice
The Statement Overview tool in konsoleH provides detailed billing information with access to current and past invoices.
How to change your banking details
Update your bank account details used for debit order deductions via the Account Admin tab on your konsoleH control panel.
Authorised Contacts and their Access Rights
Use the ‘Manage Contacts’ feature in konsoleH to authorise additional Admin, Billing or Technical contacts to access various aspects of your account.
Customer number & Admin/Management password
Manage your hosting accounts via the konsoleH control panel by logging in with your Customer number or email address & Management password.
What if I lose my konsoleH Admin/Management password?
How to recover your lost Management password. This is the password to the konsoleH control panel that administers all aspects of your account.
What Privileges do Contacts have?
Each xneelo account allows you to specify authorised access to various individuals, according to their role. Refer to this table for details.
Update your account information
Maintain correct account information to ensure receipt of invoices and notifications. All contact and billing information can easily be updated in konsoleH.
konsoleH Access levels
The konsoleH control panel allows for login at two management levels, either Admin level or Domain level, depending on permissions granted to the user.