How to change your Database Password

The information in this article is related to konsoleH.
If you are using our new Control Panel, refer to this article.

Make the switch and discover a simpler, more secure way to manage your hosting.

It is good practice to change your passwords regularly to prevent unauthorised access to your information.

Change your Database Passwords via konsoleH

  1. Browse to konsoleH and log in at Admin or Domain level
  2. Admin level: Select or search for the applicable domain
  3. Select Manage Services in the left-hand menu
  4. Select Databases > Manage MySQL
  5. Select the applicable database and click Reset Passwords
  6.  Manage MySQL
    • The Full Password is the most important. It allows access to the entire database and allows you to create or delete any database information, columns or rows.
  7. Click Generate Password or enter your new database password(s), which can be your own choice. If you need the R/O or R/W password changed, please contact support@xneelo.com.Reset Database
  8. Important: Record your new password(s) before clicking Apply Changes (top right) as the new password(s) will not be visible once you leave this screen.
  9.  Update your Web application configuration (eg. Wordpress) immediately or else your website may be broken.

Please note: xneelo will only accept strong passwords. To ensure your password is strong, make sure you adhere to the following guidelines:

  • Use both upper and lower case letters as well as digits.
  • Ensure it is at least 11 characters long.
  • Do not use your username, email address or domain names associated with your xneelo account.
  • Do not use your personal information, such as name, phone number, ID number, special dates, address or names of anyone you know.
  • Use different passwords for your various hosting services.
  • Use a word or phrase you can remember easily, but would be very difficult for anyone else to guess.

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