It is good practice to change your passwords regularly to prevent unauthorised access to your information.
Change your Database Passwords via konsoleH
- Browse to konsoleH and log in at Admin or Domain level
- Admin level: Select or search for the applicable domain
- Select Manage Services in the left-hand menu
- Select Databases > Manage MySQL
- Select the applicable database and click Reset Passwords
- Manage MySQL
- The Full Password is the most important. It allows access to the entire database and allows you to create or delete any database information, columns or rows.
- The R/W (Read/Write) Password only allows read and write access to the database. This is most commonly used by CMS (Content Management Systems) that need to add or delete information from the database.
- The R/O (Read Only) Password will only allow you or an application to read information from the database. No data or database structures can be changed when logged in with the R/O password.
- Click Generate Password or enter your new database password(s), which can be your own choice. Only the 1st password is needed.
- Important: Record your new password(s) before clicking Apply Changes (top right) as the new password(s) will not be visible once you leave this screen.
- Update your Web application configuration(eg. WordPress) immediately or else your website may be broken.
Please note: xneelo will only accept strong passwords. To ensure your password is strong make sure you adhere to the following guidelines:
- Use both upper and lower case letters as well as digits.
- Ensure it is at least 11 characters long.
- Do not use your username, email address or domain names associated with your xneelo account.
- Do not use your personal information, such as name, phone number, ID number, special dates, address or names of anyone you know.
- Use different passwords for you various hosting services.
- Use a word or phrase you can remember easily, but would be very difficult for anyone else to guess.