Pricing rules in xneelo Cloud

Xneelo Cloud uses simple, pay-as-you-go pricing. You only pay for the cloud resources you create, for the duration they exist.

There are no upfront costs, no long-term commitments and no hidden fees. 

Our pricing is designed to be transparent and cost-effective for your computing needs.



  • How pay-as-you-go pricing works


    Pay-as-you-go means you’re charged only for what you use, for the duration your resources exist.

    In xneelo Cloud, billing is based on existence hours: the number of hours a resource exists, whether active or inactive.

    Benefits of pay-as-you-go:

    • Cost-effective: You only pay for what you use.
    • No contracts: Create and delete resources at any time.
    • Flexible: Scale up or down as your needs change.
    • Immediate: Launch resources instantly, without long ordering processes.





  • How usage is tracked and billed


    Each resource is tracked from the time it’s created until it’s deleted.

    Usage is measured in hours or gigabyte-hours, rounded up to the nearest whole unit.

    Your to-date usage and charges are visible in your Billing Overview in the xneelo Control Panel.

    At the end of each month, you’ll receive an invoice with your total usage for that period.

    If there’s ever a billing issue:

    • Missed usage in a previous billing cycle will be added to your next invoice.
    • Any overcharges will be corrected with a credit note or refund.





  • General pricing rules


    All resources in xneelo Cloud fall under Compute, Storage, or Network.

    We charge only for core infrastructure resources, such as instances and volumes. 

    Some services are included at no additional charge, such as network traffic and security groups.

    Below are key terms used in our pricing rules:

    Usage:

    • The total time a resource exists (from creation to deletion), even if inactive.

    Price:

    • The unit rate per hour or per gigabyte-hour.

    Per month:

    • An estimated monthly cost (based on 730 hours).
    • Actual costs depend on the month length and your usage.

    Hours:

    • The number of hours a resource exists.

    Gigabyte-hours:

    • The total size (in GB) multiplied by the hours it exists.
    • Example: 10 GB for 2 hours = 20 GB-hrs.





  • Compute pricing rules

    Instance flavors

    Instances are charged per hour, based on the flavor selected (the combination of vCPUs and RAM.

    • Instances are billed for the hours they exist, even if powered off.
    • If you resize an instance, each flavor is billed separately for the time it was active.
    • The flavor price does not include storage. Boot volumes are charged separately.

    Instance snapshots

    If you take a snapshot of an instance, both an image and a volume snapshot are created.

    • The image itself is 0 bytes and is not charged.
    • See the volume snapshot pricing rules below.





  • Storage pricing rules

    Gibibyte units

    Some resources use gibibytes (GiB) for provisioning.

    For billing, 1 GiB is considered as 1 GB, meaning you pay slightly less than the actual size.

    Volumes

    Volumes are charged per gigabyte-hour, based on the volume type selected.

    • Volumes are billed based on the allocated size, not the space used.
    • If you resize a volume, the new size is billed from the time of the resize.
    • The previous size is billed only for the hours it existed.

    Two volume types are available:

    • Standard: default performance
    • Premium: high performance (used automatically for boot volumes)

    Example of storage usage:

    Volume size Duration Usage
    10 GiB 2 hours 20 GBhrs
    Resize to 20 GiB 2 hours +40 GBhrs
    Total 4 hours 60 GBhrs

    Volume Snapshots

    Volumes are charged per gigabyte-hour.

    • The snapshot size equals the size of the parent volume at the time it was created.

    Images

    Images can be public or private.

    • Public images: Free, maintained by xneelo.
    • Private images: Created by you, charged per gigabyte-hour.





  • Network pricing rules

    Network traffic:

    All internal and external traffic is available at no charge, and you are not charged for bandwidth.

    This includes:

    • Internal traffic: between your instances, routers, or networks.
    • External traffic: inbound and outbound internet traffic.

    Network protection:

    • We provide automatic DDoS detection and mitigation within our network at no charge. This ensures an additional layer of security for your cloud.

      Security groups:

      • Security groups and security groups rules are available at no charge.





    • FAQs


      Why am I billed for a stopped instance?

      • Instances are billed for the time they exist, even if powered off. Deleting the instance stops billing.

      Do I pay for network traffic?

      • No. All internal and external traffic is included at no cost.

      When does billing start and stop?

      • Billing starts when you create a resource and stops when you delete it.

      Are backups or snapshots included in storage costs?

      • Snapshots are billed separately, based on the size and duration they exist.



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