Projects in xneelo Cloud

A cloud project is a container for a group of cloud resources that are managed in a single workspace. Projects are used to define boundaries for resource allocation and access control.

Resource isolation:

• Projects can be used to organise resources into logical groups, for specific business purposes or systems.
• Projects keep resources isolated to help create secure cloud environments. 

Note: Currently, only Account Owners can log in and manage cloud projects. Collaborator access will be added in the future.

Project limits are configured by xneelo and are the same for all customers by default. This helps us regulate the use of our platform so we can maintain consistent service levels.

However, you may need additional resources to support your increasing workloads. In this scenario, you can request a project limit increase.

Your request will be reviewed by our support team, and is subject to approval. If approved, your project limit increase should be actioned within 1 business day.

Steps

1. 1
   Open live chat via your xneelo Control Panel or Cloud dashboard.

• Select Technical support
• Select Other
• Select Xneelo Cloud

1. 2
   Specify the following:

• Request a project limit increase.
• The reason for your request.
• Which resources you would like to increase.
• What increase you want (e.g. RAM increased to 64 GB).

1. 3
   Example:

• Request a project limit increase.
• I need more resources to spin up more virtual servers for my business.
• Number of instances: 16
• vCPU: 24
• RAM: 48 GB
• Storage: 8 TB

1. 4
   A support consultant will respond to your request on live chat.
2. 5
   You will be contacted via email to confirm if your request has been approved and actioned.

When you initially sign up for xneelo Cloud you will create your first project in the xneelo Control Panel. 

After the initial signup process, you can create a new project at any time. You will need to have valid payment details in order to create a project.

Steps

1. 1
   Log in to the xneelo Control Panel.
2. 2
   Click on Switch account in the side menu and select your x-Account.
3. 3
   If you do not already have an active project, then you can create a new project.
4. 4
   The Setting up your cloud product page will display, with your project limits.
5. 5
   Click the Continue to create project button.
6. 6
   If you do not have valid payment details linked to your account, you will be redirected to add your card information.
7. 7
   If you have valid payment details, the Create a project page will display.

• In the Project name field, provide a descriptive name for your project.
• Ensure you have read the Terms of Service, then click the checkbox.
• Click the Create project to continue.

1. 8
   The Project created screen will display to confirm the successful creation.
2. 9
   Click the Launch dashboard button to open your cloud dashboard in a new tab.

Deleting a project is a permanent action and cannot be undone. 

When you delete a project all cloud resources and data associated with that cloud project will be automatically deleted as well. This includes your custom project limits.

A deleted project or associated resources cannot be recovered as they are removed entirely from the cloud platform.

Steps

1. 1
   Log in to the xneelo Control Panel.
2. 2
   Click on Switch account in the side menu and select your x-Account.
3. 3
   The Cloud product page will display.
4. 4
   Click on the name of the project you want to delete.
5. 5
   Select the Delete Project button.
6. 6
   The Permanently delete your project? Dialog will display.

• Enter the name of your project.
• Click the checkbox to confirm the deletion.
• Click the Delete project button.

1. 7
   A confirmation dialog will display to confirm the successful deletion.