How to cancel a Multiple or a Parked domain via the xneelo Control Panel

You can easily manage your hosting services and domains via the xneelo Control Panel.

When cancelling a hosting package, the associated domain can be

  • deleted,
  • remain registered without a hosting package (known as Registration Only), or
  • be transferred to another hosting provider


  • 1
    Log in to the xneelo Control Panel.
  • 2
    Select a Product from the side menu.
  • 3
    Click on the domain that has Multiple or Parked Domains you wish to cancel.
  • 4
    Under Hosting tools, click on Parked & Multiple Domains.
  • 5
    A list of available Parked and Multiple Domain will appear. Click on the Parked or Multiple Domain you’d like to cancel.
  • 6
    Scroll down to the bottom of the page and click on Cancel domain.
  • 7
    A pop-up window will appear. Choose a cancellation option:
      • Cancel web hosting and keep domain active, or
      • Cancel web hosting and domain renewal
      • Cancel web hosting and transfer domain 
    Note: For customers with hosting packages only, a cancellation options drop-down will not display
  • 8
    Select a reason for cancelling your package from the drop-down list. If ‘Other’ is selected, please provide your reasons before proceeding.
  • 9
    Select the checkbox.
  • 10
    Click Confirm.

What happens next

A pop-up will confirm the cancellation request and date.