How to point a domain to xneelo

There are 2 methods to point a domain that is registered with a different hosting provider to an xneelo hosting package:

  • A: Update name servers (NS) to point to xneelo
  • B: Update DNS records to point to an xneelo IP address

A. Update name servers (NS) to point to xneelo

Updating the name servers of your domain that is registered with a different hosting provider will hand over the domain’s DNS management capabilities entirely to xneelo.

We recommend that you take this approach if you want to ensure that xneelo handles the DNS management.

If you have trouble finding the hosting provider of your domain, use the ZA whois (for . ZA domains) or the ICANN whois (for gTLDs) to find more information about the domain.

To change the name servers proceed with the following steps:

  1. 1
    Go to your domain host’s site and log in.
  2. 2
    Find your domain and go to the settings panel.
  3. 3
    In your domain settings, find the area where you manage or edit name server records (if you can’t find NS settings in your domain settings panel, you will need to get in touch with your domain host).
  4. 4
    Replace your current name servers (NS) with the xneelo name servers:
    Primary: ns1.host-h.net
    Secondary: ns2.host-h.net
    Third: ns1.dns-h.com
    Fourth: ns2.dns-h.com

    What happens next:

    Allow up to 24 to 72 hours for the new DNS records to propagate across all networks. Once this process has completed, your domain name will point to the website you’ve uploaded to xneelo’s server/s.

    Note:

    If your domain is connected to an existing mailbox (e.g. Office 365) that you prefer not to reconfigure, you can point your domain to xneelo using the DNS records.

    B. Update DNS records to point to an xneelo IP address

    Updating DNS records of the domain that is registered with a different hosting provider gives you more control over the type of services you want to point to xneelo.

    To point your domain to your xneelo hosting package while keeping your other services (like emails) with another hosting provider, follow these steps:

    1. 1
      Log in to xneelo Control Panel
    2. 2
      Select a Product from the side menu.
    3. 3
      Click on the domain name.
    4. 4
      In the Hosting Package Overview page, find the IP address of the server that your hosting package lives on, it is located in the left sidebar.
    5. 5
      Copy the IP address to your clipboard by clicking on the copy icon.
    6. 6
      Go to your domain’s DNS provider website and log in.
    7. 7
      Find your domain and go to the settings panel.
    8. 8
      In your domain settings, find the area where you manage or edit DNS server records.
    9. 9
      Delete the A record entries that have @ and www hostnames from the list of the available DNS records.
    10. 10
      Create 2 new A records as follows and save the changes:
    • Record type: A
      Host:  @
      IP Address: the same IP address that you have copied from xneelo hosting package overview page
    • Record type: A
      Host:  www
      IP Address: the same IP address that you have copied from xneelo hosting package overview page

    What happens next:

    Allow 2 to 24 hours for the update to take effect. Once the DNS changes take effect, your domain will be pointing to your xneelo hosting package.

    Related Posts: