How to point a domain to xneelo

By updating the nameservers of your domain to xneelo’s nameservers, you’ll fully transfer the domain’s DNS management to xneelo.

We recommend that you take this approach if you want to ensure that xneelo handles the DNS management.

If you need help finding the hosting provider of your domain, use the ZARC WHOIS (For .co.za, .org.za, and .net.za) or the ICANN WHOIS (for gTLDs) to find more information about the domain.

1. Go to your domain provider’s site and log in.
2. Find your domain and go to the settings panel.
3. In your domain settings, find the area where you manage or edit nameserver records (if you can’t find nameserver settings in your domain settings panel, you will need to contact your domain host).
4. Replace your current nameservers (NS) with xneelo’s nameservers:

   Primary:	ns1.host-h.net
   Secondary:	ns2.host-h.net
   Third:	ns1.dns-h.com
   Fourth:	ns2.dns-h.com

What happens next:

Allow 24 to 72 hours for the new nameservers to propagate across all networks. Once this process has completed, the DNS records set up with xneelo will become active.

By updating the DNS records for a domain registered with a different hosting provider, you gain greater control over which services you can direct to xneelo.

To point your domain to your xneelo hosting package while keeping your other services (like email) with another hosting provider, follow these steps:

1. Log in to xneelo Control Panel.
2. Select a Product (e.g. Web Hosting) from the side menu.
3. Click on the domain name.
4. Under Website details in the left sidebar, find the IP address of the server that your hosting package lives on.
5. Copy the IP address to your clipboard by clicking on the copy icon.
6. Go to your domain’s DNS provider website and log in.
7. In your domain settings, find the area where you manage or edit DNS records.
8. Update the A records to the xneelo IP address:

•  If you want to only host your website with xneelo:
  • Update the @ and www records to the xneelo IP address
•  If you want to only host your emails with xneelo:
  • Update the mail record to the xneelo IP address
  • Update the MX record to point to mail (no full stop required). If your provider requires the full domain name, enter mail.yourdomain. (i.e. mail.xneelo.co.za.)
• If you want to host your website and emails with xneelo:
  • Update the @, www and mail records to the xneelo IP address

What happens next:

Allow 2 to 24 hours for the update to take effect.