How to manage or create folders in Webmail

Webmail will only display folders that you have subscribed to. You can manage folders and subscriptions and create new folders by following the steps below.

    Steps

    • 1
      Browse to the Webmail login page (https://webmail.konsoleh.co.za).
    • 2
      Login with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive).
    • 3
      Select the three vertical dots next to your email address at the top of your email folders.
    • 4
      Select Manage folders from the menu.
    • 5
      A list of available folders will appear on the screen with toggles for each subscribed folder.
    • 6
      You can now subscribe or unsubscribe to the relevant folder by using the toggle next to the folder.
    • 7
      You can now also create a new folder by clicking the Create button at the top right of the screen.
    • 8
      Enter a folder name and choose a parent folder if relevant.
    • 9
      Select Save to create the new folder.
    • 10
      Webmail will automatically subscribe to the newly created folder.
    Assist Note

    Please note that if you use a mail programme like Outlook or Thunderbird, you will have to manually subscribe to the folder before it becomes visible within the email programme.