How to set up email in Outlook 2002 / 2003

This guide takes you step-by-step through the process of setting up a new email account in Entourage

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

Note: This guide defaults to IMAP and No SSL.

Replace your-domain with your domain name

Launch Outlook 2002/2003

1. Launch Outlook 2002/2003
2. Select Tools from the top menu bar and then E-mail Accounts
   

   Add a new email account

3. On the pop-up screen, select Add a new email account then click Next
   

   Select Server Type

4. Under Server Type, select POP3 or IMAP and then click Next
   

   Confirm Email Settings

5. Enter the relevant details under User, Server and Logon Information. Check that your username is your full email address and, under Server Information, make sure to use the prefix “pop” and “smtp” as appropriate.
6. Once complete, click More Settings
   

   Outgoing Server Settings

7. On the pop-up, select the Outgoing Server tab
8. Ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same setting as my incoming mail server
   

   Advanced Settings

9. Select the Advanced tab
10. The Incoming Server ports: POP is 110 and IMAP is 143
11. Set the Outgoing Server (SMTP) port to 587
12. Click OK
    

    Test Account Settings

13. Click Test Account Settings to check if your details are correct
14. Click Close, then Next and Finish
    
15. Your Outlook mail program should now be set up to send and receive mail

Email still not working? Read our Troubleshooting Guide