How to set up email in Outlook 2002 / 2003
Your mailbox is also available online via Webmail.
User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 993 / POP 995
Outgoing Server : smtp.
Port : SMTP 465
Encryption: SSL/TLS
This guide takes you step-by-step through the process of setting up a new email account in Entourage
If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.
Replace your-domain with your domain name
Launch Outlook 2002/2003
- Launch Outlook 2002/2003
- Select Tools from the top menu bar and then E-mail Accounts
Add a new email account
- On the pop-up screen, select Add a new email account then click Next
Select Server Type
- Under Server Type, select POP3 or IMAP and then click Next
Confirm Email Settings
- Enter the relevant details under User, Server and Logon Information. Check that your username is your full email address and, under Server Information, make sure to use the prefix pop. and smtp. before your domain name
- Once complete, click More Settings
Outgoing Server Settings
- On the pop-up, select the Outgoing Server tab
- Ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same setting as my incoming mail server
Advanced Settings
- Select the Advanced tab
- The Incoming Server ports: POP is 995 or IMAP is 993
- Set the Outgoing Server (SMTP) port to 465
- This server requires an encrypted connection (SSL) is ticked
- Click OK
Test Account Settings
- Click Test Account Settings to check if your details are correct
- Click Close, then Next and Finish
- Your Outlook mail program should now be set up to send and receive mail
Email still not working? Read our Troubleshooting Guide