How to set up email in Outlook 2002 / 2003

Your mailbox is also available online via Webmail.

User Name :

Your user name is your full email address

Incoming Server : mail.

Ports : IMAP 993 / POP 995

Outgoing Server : smtp.

Port : SMTP 465

Encryption: SSL/TLS

This guide takes you step-by-step through the process of setting up a new email account in Entourage

If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.

Replace your-domain with your domain name

Launch Outlook 2002/2003
Select Tools from the top menu bar and then E-mail Accounts

Add a new email account
On the pop-up screen, select Add a new email account then click Next

Select Server Type
Under Server Type, select POP3 or IMAP and then click Next

Confirm Email Settings
Enter the relevant details under User, Server and Logon Information. Check that your username is your full email address and, under Server Information, make sure to use the prefix pop. and smtp. before your domain name
Once complete, click More Settings

Outgoing Server Settings
On the pop-up, select the Outgoing Server tab
Ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same setting as my incoming mail server

Advanced Settings
Select the Advanced tab
The Incoming Server ports: POP is 995 or IMAP is 993
Set the Outgoing Server (SMTP) port to 465
This server requires an encrypted connection (SSL) is ticked
Click OK

Test Account Settings
Click Test Account Settings to check if your details are correct
Click Close, then Next and Finish
Your Outlook mail program should now be set up to send and receive mail