How to set up email in Outlook 2002 / 2003

User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 993 / POP 995
Outgoing Server : smtp.
Port : SMTP 465
Encryption: SSL/TLS

outlook-2002 icon

This step-by-step guide takes you through the process of setting up a new email account in Entourage.

If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.

♦ Replace your-domain with your domain name.

First, check your password

Check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password. Forgotten passwords can be reset in the control panel – you will need to get your domain or web administrator to update it for you if you don’t have access.

Add a new email account

  1. 1
    Launch Outlook 2002/2003
  2. 2
    Select Tools from the top menu bar and then E-mail Accounts

Outlook 2002 / 2003 email setup

  1. 3
    On the pop-up screen, select Add a new email account then click Next

  1. 4
    Under Server Type, select POP3 or IMAP and then click Next

  1. 5
    Enter the relevant details under User, Server and Logon Information. Check that your username is your full email address and, under Server Information, make sure to use the prefix pop. and smtp. before your domain name
  2. 6
    Once complete, click More Settings

  1. 7
    On the pop-up, select the Outgoing Server tab
  2. 8
    Ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same setting as my incoming mail server

  1. 9
    Select the Advanced tab
  1. 10
    The Incoming Server ports: POP is 995 or IMAP is 993
  2. 11
    Set the Outgoing Server (SMTP) port to 465
  3. 12
    This server requires an encrypted connection (SSL) is ticked
  4. 13
    Click OK at the bottom of the screen.

  1. 14
    Click Test Account Settings to check if your details are correct
  2. 15
    Click Close, then Next and Finish

  1. 16
    Your Outlook mail program should now be set up to send and receive mail
Assist Note

Email still not working? Read our Troubleshooting Guide