How to set up email in Outlook 2002 / 2003

User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 993 / POP 995
Outgoing Server : smtp.
Port : SMTP 465
Encryption: SSL/TLS

outlook-2002 icon

This guide takes you step-by-step through the process of setting up a new email account in Entourage

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

Replace your-domain with your domain name


Launch Outlook 2002/2003

  1. Launch Outlook 2002/2003
  2. Select Tools from the top menu bar and then E-mail AccountsOutlook 2002 / 2003 email setup

    Add a new email account

  3. On the pop-up screen, select Add a new email account then click Next

    Select Server Type

  4. Under Server Type, select POP3 or IMAP and then click Next

    Confirm Email Settings

  5. Enter the relevant details under User, Server and Logon Information. Check that your username is your full email address and, under Server Information, make sure to use the prefix pop. and smtp. before your domain name
  6. Once complete, click More Settings

    Outgoing Server Settings

  7. On the pop-up, select the Outgoing Server tab
  8. Ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same setting as my incoming mail server

    Advanced Settings

  9. Select the Advanced tab
  10. The Incoming Server ports: POP is 995 or IMAP is 993
  11. Set the Outgoing Server (SMTP) port to 465
  12. This server requires an encrypted connection (SSL) is ticked
  13. Click OK

    Test Account Settings

  14. Click Test Account Settings to check if your details are correct
  15. Click Close, then Next and Finish
  16. Your Outlook mail program should now be set up to send and receive mail

Email still not working? Read our Troubleshooting Guide