How to set up email in Outlook 2007

Your mailbox is also available online via Webmail.
User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 993 / POP 995
Outgoing Server : smtp.
Port : SMTP 465
Encryption: SSL/TLS
 

outlook_2007_logo

This guide takes you step-by-step through the process of setting up a new email account in Outlook 2007.

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

♦ Replace example.com with your domain name

Setting up a new email address in Outlook is quick and easy using the Auto Account Setup option. However, reasons to rather use Manual Setup are:

  • if you prefer POP, as this automatic configuration defaults to IMAP 
  • if this is a new hosting account and domain propagation has not completed

First, check your password

Check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password. Forgotten passwords can be reset in the control panel – you will need to get your domain or web administrator to update it for you if you don’t have access.

Add a new email account


  • Auto Account Setup (recommended)

    1. 1
      Launch Outlook 2007
    2. 2
      Select Tools from the top menu bar, then Accounts Settings

    1. 3
      On the Account Settings screen, click New on the E-mail tab

    oulook2007create_new_account2

    1. 4
      In the Add New Account box, choose Auto Account Setup
    2. 5
      Enter your details under E-mail Account > Next.
    1. 6
      Outlook will now automatically configure your account as an IMAP account with all the correct settings.
    2. 7
      Finish > Close

    That’s it!

    If this option fails for some reason, try the Manual Account Setup below





  • Manual Account Setup

    If you prefer to use POP  you will need to set up the account manually:

    1. 1
      Launch Outlook 2007
    2. 2
      Select Tools from the top menu bar, then Accounts Settings
    3. 3
      On the Account Settings screen, click New on the E-mail tab

    oulook2007create_new_account2

    1. 4
      Select Microsoft Exchange, POP3, IMAP or HTTP and click Next

    1. 5
      Tick the Manually configure server settings or additional server types checkbox and click Next

    1. 6
      Select Internet E-mail and then click Next

    1. 7
      Add Email settings:
    • Account type: POP or IMAP
    • Incoming mail server: mail. followed by your domain name e.g. mail.example.com*
    • Outgoing mail server (SMTP): smtp. followed by your domain name e.g. smtp.example.com*
    • User Name:  ensure you fill in your entire email address as the username
    • For new hosting accounts, use the IP address instead of the Incoming & Outgoing mail servers
    • Select the More Settings… button.

    outlook2007 settings

    1. 8
      Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server

    1. 9
      Select the Advanced tab
    • Incoming server: 995 (POP) or 993 (IMAP)
    • Use the following type of encrypted connection: SSL
    • Outgoing server (SMTP): 465
    • Use the following type of encrypted connection: SSL

    1. 10
      Click OK to save these settings
    2. 11
      Click Next and Finish

    Your Outlook mail program should now be set up to send and receive mail.



Assist Note

In isolated cases mail.domain (e.g. mail.example.com) and smtp.domain won’t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net. Find my server name.

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