How to access your Managed WordPress database

Please note that we are no longer accepting new orders for Managed WordPress Hosting and will discontinue the product at the end of August 2024. For more information, please refer to these FAQs.

If you require access to or would like to manage your WordPress database, you can do so via the phpMyAdmin plugin which is accessible via your Managed WordPress admin dashboard. 

Follow these steps to launch phpMyAdmin via the Managed WordPress overview page:

Steps

  • 1
    Log in to the xneelo Control Panel.
  • 2
    Under Products in the side menu, select Managed WordPress.
  • 3
    Click on the specific Managed WordPress site.
  • 4
    On the Managed WordPress overview page, under Advanced, select Database access.
  • 5
    If you have not yet set your WordPress login Password, you will be prompted to do so on the next screen.
  • 6
    Once you have entered your password and selected the Continue button, you will be redirected to your WordPress Admin Dashboard where you would need to log in. 
  • 7
    Once logged in you will be redirected to the WP phpMyAdmin plugin page which will allow you to launch the application by selecting Enter phpMyAdmin. 

What happens next

The phpMyAdmin application will be launched which will allow you to manage your database. 

Assist Note

Remember: Before you do any work with phpMyAdmin on your database – please ensure you have made a backup of your site. For instructions on how to create a backup of your site, please access our Help Centre article.

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