How to cancel your Colocation Rack

If you wish to cancel your Colocation Rack, please follow the steps below:

Steps

  • 1
    Browse to your xneelo Control Panel and log in.
  • 2
    Select the Colocation tab in the side menu.
  • 3
    Click on the relevant rack.
  • 4
    Scroll down to Advanced and click Cancel service.
  • 5
    Follow the prompts in order to complete the cancellation process.
Assist Note

A 30-day cancellation period applies from the day the cancellation was requested.

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