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How to set up two-factor authentication in konsoleH
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Enabling two-factor authentication (2FA) is mandatory on your konsoleH account and helps keep it safe if your password is compromised.
This security measure adds an extra layer of protection by requiring a second verification step when logging in, significantly reducing the risk of unauthorised access. 2FA can be set up using SMS, your email address or an app.
Important: If multiple users need access to the same account, you are required to use the App-based 2FA method. Ensure that each device scans the same QR code or enters the text code provided.
A Two-Factor Authentication (2FA) pop-up will be visible.
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Scroll down to select App as your preferred method. Click on Use App.
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Install one of the following applications on your Mobile Device: Google Authenticator or Twilio Authy
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You can scan a QR code with the app OR enter the text code from the screen prompt into the app to enable two-factor authentication. Please be cautious when using unapproved apps to scan QR codes. Note: Provide this code to others who will need to access the account on Admin-level so that they may generate their one-time code. To add users and share credentials at a later stage, please follow the instructions on the respective app’s page: Google AuthenticatororTwilio Authy
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The application will then provide you with a one-time code.
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Enter the one-time code from the app into field 3 “Log in with your code” and click Submit.
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Congratulations! Your two-factor authentication has been successfully configured.
After successfully logging into your account using 2FA, the login session will be valid for a period of 30 days. During this time, you won’t need to provide the second factor of authentication to access your account.
Each time you log into your account from a different browser, IP or Operating System within the 30-day window, you will be prompted to enter your 2FA code again.
If you’ve lost your device or are unsure about who activated your 2FA, please contact us for assistance.