How to cancel your SiteBuilder package via the xneelo Control Panel

The information in this article is related to the new xneelo Control Panel.
If you are still using konsoleH, refer to this article.

Should you decide to cancel your SiteBuilder package, your SiteBuilder account, including all content, features, and functionality, will be permanently removed from our system.

Important: Please ensure that you have a separate backup of the images and content used to create your SiteBuilder website.

Steps

  • 1
    Log in to the xneelo Control Panel.
  • 2
    Select a Product from the side menu.
  • 3
    Click on the domain name.
  • 4
    Scroll down to Optional extras and select SiteBuilder.
  • 5
    Select Cancel under the applicable SiteBuilder Package.
  • 6
    Select the checkbox once you have read and agreed to the terms of cancellation and click Yes, confirm and cancel.
  • 7
    Your SiteBuilder package will be deleted immediately and you will no longer have access to your SiteBuilder website.
Assist Note

It is not possible to transfer your SiteBuilder-created website elsewhere as xneelo’s SiteBuilder is integrated into our existing hosting packages.

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