Our Backup service Find out more about our backup services for Web hosting, Managed and Self-Managed Servers in the case of emergency situations. Read article
How long does xneelo keep backups? We highlight what is included in daily backups and how long backup data is kept before being replaced. Read on to find out more. Read article
How to restore a backup of your site Our restore backup tool enables you to restore files and databases with ease. You can even choose how the files are restored. Read article
How to backup mail or download mail from the server This article describes how to backup mail or download mail from the mail server using either POP, FTP, konsoleH File Manager or Webmail. Read article
How to manage your Self-Managed File Storage Safely and conveniently manage a backup copy of your data using File Storage. Read article
How to view Self-Managed File Storage usage Usage for an active File Storage instance is available to view through the File Storage tool. Read article
How to delete a Self-Managed File Storage instance Self-Managed customers have the ability to delete an active File Storage instance associated with a Self-Managed Server via the File Storage tool. Read article
How to reset a Self-Managed File Storage user password Reset your File Storage user password via the File Storage tool. Read article
What Backup service do we offer to Self-Managed customers? The File Storage solution includes 100 GB of storage space and access to storage space via Rsync, SFTP and SCP protocols over Port 22. Read article
Why you should keep a backup of your data off-site We recommend that you keep a separate backup of your files and databases remotely, as backups cannot be guaranteed. Read article
What steps should a customer take to prevent data loss? To prevent data loss, it’s highly advisable that you retain a copy of the most recent updates made to your website. Read our article for more information. Read article
How to restore a backup of your site via the xneelo Control Panel Restore files and databases for a specific website via the xneelo Control Panel. Read article
How to create a backup of your website You can create a backup of your website by using a tool such as FileZilla or the File Manager in your control panel. Read article
