We’re still the same team, just with a new look and space to grow.

Today marks the beginning of a new chapter in Hetzner’s life: from now on, we are xneelo.

For twenty years, Hetzner has had a single focus: to be Trusted in Hosting. We’ve developed the infrastructure, the customer service and the necessary tools to support our customers as they build their websites -- and their businesses. It’s now time for us to stretch a little further -- we’re going global.

The reason we’ve changed our name

We already have an office in Canada and intend to launch into new markets. Our international expansion means we need to change our name to avoid brand confusion with Hetzner Online, a separate company to Hetzner SA.

Why xneelo?

We chose the name xneelo (pronounced ex-nee-lo) with care: inspired by a Latin phrase that translates into the ability to ‘create something out of nothing’. We believe that our new name speaks to the resourcefulness, ingenuity and industrious spirit of our customers -- and of our team.

All the parts that have made Hetzner what it is won’t change. Our company values, our founder and CEO, and our experienced leadership team who have been with us for many years remain the same. They  are now xneelo’s values and leadership team. Our operational strategy remains unchanged.

Please be aware of the new email addresses you can contact us on:

for example, support@xneelo.com replaces support@hetzner.co.za. And note that your invoice will now say ‘xneelo’ instead of ‘Hetzner’. Our bank  account number remains the same, so please be extra vigilant of phishing scams during this period of change.

You can read more about our rebrand story here or take a look at our FAQs.

We’re excited about our ongoing journey and our daily endeavour to remain Trusted in Hosting.