• Hosting
  • Insights
  • Contact us
  • Network Status
  • Help Centre
  • Webmail Login
  • konsoleH Login
xneelo
  • Domains
  • Web Hosting
  • Self-Managed Servers
  • Managed Servers
  • Colocation
xneelo navigation toggle.
  • Hosting Products
    • Web Hosting
    • Managed Servers
    • Self-Managed Servers
    • Colocation
    • Reseller Hosting
    • Domains
  • Help Centre
    • Domains
    • Email
    • Website
    • Web Hosting
    • Dedicated Servers
    • Accounts
  • Insights
    • Insights Home
    • News
    • Customer Stories
    • Advice
  • Contact us
  • Network Status
  • About us
  • Careers
  • Legal Centre

Account Blocking Policy

This tool is made available to all our customers via our control panel, konsoleH.

xneelo offers this service in good faith and reserves the right to unblock any account if an Account Owner/Authorised Contact remains unavailable for over 24 hours or if foul play, malice, or unfair business practice is suspected.

In electing to use this facility, it remains the responsibility of our customers to ensure that their contact information is up to date and that they are available to respond to queries within a 24 hour period. It is considered an abuse of this service should your contact details be out of date or if you are unavailable to xneelo and/or your client within a reasonable timeframe. Should xneelo Resellers/Account Holders be unavailable to xneelo and/or their clients where it is deemed an emergency situation, xneelo will act in the interest of business continuity.

Legal Topics

    • Legal Centre
    • About Unlimited Traffic
    • Acceptable Use Policy
    • Access to Information Act
    • Account Blocking Policy
    • Complaints Escalation Procedure
    • Email Disclaimer
    • Hardware Policy
    • ISPA Code of Conduct
    • Microsoft Software
    • Privacy Policy
    • Reporting Abuse
    • Security Statement
    • Specific Terms and Conditions
      • Domain Names
      • Email
      • Hosting
      • Other Services
      • Reseller Relationship
    • Terms of Service
    • Website Copyright

Products

  • Web Hosting
  • Managed Servers
  • Self-Managed Servers
  • Colocation
  • Reseller Hosting

Company

  • About Us
  • Data Centre
  • Insights
  • Careers
  • Awards

Support

  • Help Centre
  • konsoleH Login
  • Webmail Login
  • Network Status
  • Contact Us

Legal

  • Legal Centre
  • Acceptable Use
  • Terms of Service
  • Privacy Policy
  • Security Statement

Visit the official COVID-19 government website to stay informed: sacoronavirus.co.za

Copyright xneelo (Pty) Ltd All rights Reserved 1999 - 2021. All prices are VAT inclusive.
xneelo uses cookies to improve your experience. Find out more.