Specific Terms: Email

(Email Terms for part of our Specific Terms, clause 4)

  1. We will provide the following email related Services for Customers selecting shared or managed dedicated hosting only:
    • Filtering of unsolicited commercial email (SPAM): This is done on a best effort basis, without any guarantees, using appropriate best of breed technologies (for example SpamAssassin which is the most widely used open source filtering software);
    • Virus filtering: This is done on a best effort basis without any guarantees, using appropriate best of breed technologies (for example Clam that is a very popular open source solution).
    • An SMTP (simple mail transfer protocol) server for the sending of outgoing mail;
    • A POP3 (post office protocol) server for the downloading of incoming mail.
    • IMAP (internet message across protocol) Server for the reading of mail.
  2. We will take appropriate and reasonable measures to make your email environment secure and reliable.
  3. We will:
    • Do our best to support the setup and configuration and
    • not be held responsible if there is any incompatibility between our Systems and any other third party application.

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