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Home » What Privileges do Contacts have?

What Privileges do Contacts have?

The information in this article is related to konsoleH.
If you are using our new Control Panel, refer to this article.

Make the switch and discover a simpler, more secure way to manage your hosting.

Each xneelo account allows you to specify authorised access to various individuals according to their role; whether as the Account Owner, additional Authoritative contacts, or Billing or Technical contacts. Refer to these articles for further information:

Authorised Contacts and their Access Rights

Update Authorised Contacts

Privileges Account
Owner
Auth Contact Billing Contact Tech
Contact
Instruction for account changes via authorised email address Yes Yes No No
Place new orders and cancel services Yes Yes No No
Voting tickets (xneelo’s ticketing system) Yes Yes No No
Authorised to change the payment method or banking details Yes Yes No No
Receives a copy of invoices Yes No Yes No
Can request information relating to payments and invoices Yes Yes Yes No
Responsible for the payment of any invoices on the account Yes No No No
Authorised for all domains Yes Yes No No
Authorised for specific domain (passwords, logs, database access etc) All domains All domains No Yes – for authorised domains only
Legal owner of the Hosting Account Yes No No No
konsoleH Admin Level Access Yes Yes No No
konsoleH Domain Level Access Yes Yes No Yes – for authorised domains only
Data Centre Access (confirmed appointment only) Yes Yes No Yes – for authorised servers only
Can request DNS changes Yes Yes No Yes – for authorised domains only

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What Privileges do Contacts have?
Did you know that each xneelo account allows you to specify authorised access to various individuals, according to their role? Refer to this detailed table.