Updates to hosting features and pricing

We’re increasing the disk space of all packages to better support your growing needs. While the price of our Web Hosting packages will remain the same, database and Multiple domain quotas will be reduced. 

Basic Web Hosting package

All other quotas will remain the same.

Standard Web Hosting package

All other quotas will remain the same.

Advanced Web Hosting package

All other quotas will remain the same.

Master Web Hosting package

All other quotas will remain the same.

Important: Should your existing Web Hosting package exceed the new database and Multiple domain quotas, your hosting package will be automatically upgraded to the most suitable Web Hosting package on 1 June 2025. 

If you do exceed these new quotas and would like to avoid the package upgrade taking place on 1 June, follow these instructions:

• Reduce the databases on your Web Hosting package by first checking which databases you are making use of and then removing unwanted databases. 
• To remove unwanted Multiple domains, you can cancel a Multiple domain via your control panel. If you would like to restructure your Multiple domain(s) to another hosting package on your account, please contact us.

To better support your growing needs, we’re increasing the disk space from 50 GB to 75 GB. We’re also introducing tiered pricing for disk space to eliminate unexpected over-usage charges. For example, should you exceed the disk space quota for Tier 1, you will automatically be upgraded to Tier 2. If you’re on Tier 4 and exceed the 1100 GB disk space quota, we will charge you an over-usage fee of R10 /GB. 

In addition, both Volume Plan SA and DE now offer unlimited traffic. 

Previous Volume Plan details:

New tiered pricing & quotas:

Your monthly price for the Volume Plan service may vary as you will be invoiced according to your actual usage. For example, should your disk usage in September exceed 201 GB, you will be invoiced the Tier 3 cost in your October invoice.   

Note: Changes to Web Hosting package quotas will take effect on the Volume Plan. We recommend reviewing the changes to our Web Hosting packages, as adjustments to disk space quotas may affect your current setup.

Traffic quotas have increased and will now be 10 TB across all Managed Servers. 

The price of our Managed Server offering will also increase as per the table below.

The price adjustments will reflect on your June invoice, which you can expect to receive between 19 and 30 June 2025.

Note:
The quota changes to our Web Hosting packages will affect the pre-configured Web Hosting packages on your Managed Server.

We’ve updated our pricing to better reflect how resources are used across our hosting products. These changes ensure that costs are more closely aligned with actual usage, making it easier for you to plan and scale as your business grows. By improving transparency and optimising resource allocation, we’re committed to offering you continued value while ensuring our infrastructure remains robust, reliable, and ready for the future.

Feature and pricing changes will take effect on 1 June 2025.

If you have paid for hosting in advance, the new pricing will take effect on your next invoice. For example, if you pay for hosting every February, the updated hosting fees will appear on your February 2026 invoice.

If you are currently exceeding the updated Web Hosting package quotas, and do not want to be upgraded to the next suitable Web Hosting package, we suggest removing unwanted databases and Multiple domains:

• To reduce the databases on your Web Hosting package, you may first check which databases you are using and then remove unwanted databases. 
• To remove unwanted Multiple domains, you can cancel a Multiple domain via your control panel. If you would like to restructure your Multiple domain(s) to another hosting package on your account, please contact us.

If you have paid for your Volume Plan in advance, the new tiered disk usage pricing will take effect on your next invoice.

The pricing and feature adjustments for our Volume Plan and Managed Servers were calculated before the 0.5% VAT increase. We won’t be making any VAT adjustments to these specific products.

Depending on which package you are currently on, you can downgrade if your usage fits within the limits of the lower package.

Tiered pricing helps customers manage costs more predictably by providing transparent over-usage fees.

Log in to your control panel and check your current usage (databases and Multiple domains) against the new quota limits. If you exceed the new quotas, an upgrade will apply from 1 June 2025.

We’re continuously improving our hosting platform to give you better performance and reliability. This includes upgrading and replacing older servers with newer, faster hardware. We’re also working on adding features like website caching to help your site load even more quickly.