How to connect to your xneelo Cloud instance using the SSH protocol

Note: This article relates to a product currently in beta testing.

To connect to an instance using a terminal via SSH, please follow the steps below.

The following steps require OpenSSH to be installed on your workstation. OpenSSH is available by default on macOS, Linux, and Windows 10 or later.


  • You have created the SSH Key using the Create Instance Wizard

    1. Open your terminal window.
    2. Type in the following command: 
      ssh -i /path/to/your/privatekey username@ip-address -p22
      Where username is your default instance username and ip-address is your instance’s public IP address. A connection attempt will be made to the instance.
    3. Type in yes when prompted to add the instance to your unauthorised server list.
    4.  If successful, you will be logged in and default to the root directory of your instance.





  • You have created the SSH Key using the terminal

    1. Open your terminal window.
    2. Type in the following command: 
      ssh username@ip-address -p22
      Where username is your default instance username and ip-address is your instance’s public IP address. A connection attempt will be made to the instance.
    3. Type in yes when prompted to add the instance to your unauthorised server list.
    4. If successful, you will be logged in and default to the root directory of your instance.



Assist Note

To enable an SSH connection, you will need to add the SSH rule to your Security Group.

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